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Your Kero account settings allow you to manage your personal information, update your password and configure additional account security. We recommend that every Kero user enables multi-factor authentication (MFA) to help protect their account.

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Access your account settings

  1. Sign in to Kero.
  2. Select Settings from the left navigation menu.
  3. Choose My Profile or Security, depending on what you want to manage.

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Update your profile

Under Settings → My Profile, you can view your account information and manage your personal details. To update your profile:
  1. Open Settings → My Profile.
  2. Update the available personal information fields.
  3. Select Save to save your changes.
Your Username identifies your Kero login, while Account Name identifies the Kero account you’re currently accessing.

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Manage your account security

Open Settings → Security to manage your password and multi-factor authentication.

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Change your password

1

Open Security

Navigate to Settings → Security.
2

Enter your passwords

Under Update Password, enter your Old Password and New Password.
3

Save your changes

Select Save to update your password.

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Enable multi-factor authentication (MFA)

Multi-factor authentication adds an extra security step when signing in to Kero. In addition to your password, you’ll be asked to provide a temporary one-time passcode.
We strongly recommend enabling MFA for every Kero user.MFA helps protect your account even if your password becomes compromised.

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Choose your MFA method

Kero provides two options: Recommended: Authenticator App We recommend using an authenticator application where possible because it provides an additional security factor that does not depend on access to your email account. Email MFA is also available if you prefer to receive your passcodes by email.

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Configure MFA

1

Open Security

Navigate to Settings → Security.
2

Select your MFA method

Under Two-factor Authentication, choose Authenticator App or Email.
3

Follow the setup instructions

Enable your preferred method and complete any verification steps presented by Kero.
4

Confirm your setup

Make sure your selected MFA method is enabled before leaving the page.
Keep your authenticator application and registered email account secure and accessible. You’ll need your selected method when Kero requests a sign-in verification code.

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Manage your billing account

The Kero account owner can access Settings → Billing Account to manage business billing information. A team member may also access this section if the account owner has requested administrator permissions and a Kero specialist has granted the required access. Billing permissions cannot currently be assigned directly within Kero. For detailed instructions, see Manage your billing account.

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What happens next?

Once your profile and security settings are configured, you can continue using Kero with greater confidence. If you work with colleagues, explore the Account Management guides to learn how to invite team members and manage account access.