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Welcome to Kero! Kero brings SMS, WhatsApp Business and RCS for Business together in one messaging platform. Whether you’re preparing to send your first message or adding another messaging channel, we’ll help you understand what to do next.

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Your journey to sending messages

1

Register your Kero account

Create your account and verify your email address.Set up your Kero billing account so you can start configuring messaging channels. You don’t need to add a payment card to complete Kero billing registration.
2

Choose your messaging channel

Select the channel you’d like to use first.Each channel has its own setup requirements, and you only need to follow the instructions relevant to your chosen channel.

WhatsApp Business

Connect your WhatsApp Business Account and prepare to test messaging.

SMS

Set up your SMS Agent and prepare to send messages.

RCS for Business

Create your Brand and Agent, then prepare to test.
3

Test your setup and prepare to go live

Once you’ve configured your channel, follow its testing instructions.SMS can usually be ready to send quickly, while WhatsApp Business and RCS for Business may require additional verification or approval before you can send live messages to customers.You can make progress with setup and testing while those requirements are being completed.

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Ready to test or ready to send?

These are two important milestones in your Kero journey.

Ready to Test

Your channel is configured sufficiently to test its messaging capabilities.Testing does not necessarily mean your channel is approved for live customer messaging.

Ready to Send

Your channel has met the requirements for sending live messages to customers.You can begin sending to eligible recipients, subject to applicable messaging rules.

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What happens next?

The time needed to start sending depends on your selected channel.
You don’t need to set up all three messaging channels. Start with the channel that best suits your business and add others whenever you’re ready.

Quick start with Kero

Create your Kero account, set up billing and choose your first messaging channel.

Register your Kero account

Create your Kero account using your business email address and company details.

Verify your email

Activate your Kero account using the verification code sent to your registered email address.

Set up your billing account

Register your business billing details and create your linked Stripe customer account before configuring messaging channels.

Choose your messaging channel

Choose between WhatsApp Business, SMS and RCS for Business, and learn how to set up your first channel in Kero.

Prepare your first message

Learn when to use Direct Message or Templates to prepare your first SMS, WhatsApp or RCS message in Kero.

Send a test message

Send your first test message using Kero Direct Message and understand the testing requirements for SMS, WhatsApp and RCS.

Understand when you're ready to go live

Understand the difference between testing and live messaging, and what is required before sending SMS, WhatsApp or RCS messages to customers.

Add your first contacts

Learn how to prepare and import contacts into Kero for messaging and campaigns.