Question 1

How does RCS for Business work?

Accepted Answer

RCS for Business messaging uses agents to deliver messages to customers. Every business sending RCS for Business messages requires a verified and launched RCS Brand Agent.Your Brand Agent represents your business profile and includes:Your business nameLogoBrand coloursVerified sender identityA single Brand Agent can be launched across multiple countries and mobile network operators.

Question 2

When does international or local pricing apply?

Accepted Answer

International pricing may apply if sending cross-country borders. If your business is based outside the destination country, international pricing may apply depending on operator and routing requirements.For example: A UK business sending within the UK qualifies for local pricing, while the same business sending to France may be charged international pricing, if no local business is present.

Question 3

Are there different RCS for Business message rates?

Accepted Answer

Pricing depends on destination country and mobile network operators’ fees. Each destination country and mobile network operator may include:Onboarding feesMonthly carrier feesDifferent message ratesWhen launching into multiple countries:Country-specific fees may applyParticipating operator approvals may be requiredNetwork availability may differ

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RCS for Business Pricing FAQ