RCS for Business
Rich, Branded Messages in the Native Inbox
Transform the standard text message into a branded, interactive experience. Verified sender IDs, high-quality media, carousels, and action buttons, all delivered in the native messaging app with automatic fallback to WhatsApp and SMS.
WASPA CertifiedMEF MemberGoogle RCS Partner
Why RCS for Business
The Next Generation of SMS Is Here
RCS replaces plain text with branded, interactive messages that appear in the native inbox. Customers see your company name, logo, and verification badge before they open a single message.
The Challenge
Your SMS Messages Look Like Spam
Plain text messages from unknown numbers get ignored. Without branding, interactivity, or delivery confirmation, traditional SMS leaves businesses guessing.
No Brand Identity in the Inbox
SMS messages arrive from random numbers with no logo, no company name, and no verification. Customers treat them like spam and never engage.
Plain Text Can't Drive Action
Without buttons, images, or carousels, the only option is a URL in a text message. Click-through rates on plain SMS links average under 5%.
No Read Receipts, No Analytics
SMS gives you delivery confirmation at best. No way to know if the message was read, which links were tapped, or how campaigns performed.
From Sign-Up to Branded Messages in Three Steps
Kero handles Google verification and agent setup. You focus on your message.
Sign Up
Select a plan that fits your messaging volume and start your Kero trial.
Create Your Brand Agent
Kero submits your brand details to Google for RCS verification. Your company name, logo, and colours are configured for the native inbox.
Launch Your First Campaign
Build rich messages with carousels, buttons, and media. Kero sends via RCS first, with automatic fallback to WhatsApp and SMS.
Key Features
Everything You Need for RCS for Business
From Google-verified branding to real-time analytics, Kero gives you the complete RCS toolkit with built-in WhatsApp and SMS fallback.
Google-Verified Sender Identity
Every RCS message displays your company name, logo, and a Google verification badge. Customers recognise and trust your brand before they open the message.
- Google-verified sender identity on every message
- Your brand logo, colours, and company name in the inbox
- End-to-end encryption for sensitive communications
Rich Media and Interactive Elements
Go beyond plain text. Send high-quality images, videos, carousels, and action buttons that let customers take action directly from the message.
- High-quality images, videos, and audio in every message
- Swipeable carousels for product showcases and promotions
- Action buttons for purchases, bookings, and quick replies
Real-Time Analytics with Intelligent Fallback
Track delivery, read rates, and engagement across every campaign. If RCS isn't available on a device, Kero falls back to WhatsApp or SMS automatically.
- Real-time delivery, read, and interaction analytics
- Unified dashboard for all your RCS campaigns
- Automatic WhatsApp and SMS fallback for every message
Four Ways to Use RCS for Business
RCS supports rich, interactive messaging across marketing, service, utility, and authentication use cases.
Marketing Campaigns
Product launches, seasonal promotions, and personalised offers with carousels, images, and action buttons that drive purchases directly from the message.
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Customer Service
Resolve support tickets with rich conversations. Send images, documents, and quick-reply buttons so customers can respond without typing.
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Transactional Updates
Order confirmations, shipping notifications, and appointment reminders with branded visuals and tracking buttons built into the message.
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Authentication
OTPs and verification codes delivered with your brand identity. Customers trust verified messages over anonymous SMS codes.
Learn moreRCS for Business FAQ
Common questions about sending RCS messages through Kero.
RCS (Rich Communication Services) Business Messaging is the next generation of SMS. It transforms the standard text message into a branded, interactive experience with verified sender IDs, high-quality images and videos, carousel cards, and action buttons. Unlike SMS, RCS messages appear in the native messaging app with your company name, logo, and a Google verification badge.
Still have questions about RCS?
Our messaging experts can help you get started with RCS for Business.
Contact UsComplete Your Messaging Stack
RCS Works Better with WhatsApp and SMS
Kero connects all three channels in one platform. Reach every customer, every time, regardless of their device or app preferences.
WhatsApp for Business
Secure, Meta-verified messaging to 2 billion users. Session messaging, templates, and end-to-end encryption for customer engagement at scale.
Explore WhatsApp
SMS
Universal reach to every mobile phone on every network. The reliable fallback that guarantees delivery when other channels aren't available.
Explore SMSReady to send branded, interactive messages?
Book a personalised demo and see how RCS, WhatsApp, and SMS work together on one platform, with hands-on support from day one.